Massive changes always have made doubters speak their mind, whether the topic was changing musical taste, fashion or technological development which was said to deprave youth or destroy jobs. But in the end every change has shown: It wasn’t so bad in general. We could handle travel speed of more than 40km/h, Rock ‘n’ Roll didn’t had worse impact on youth than any other kind of music and not even the rates of unemployment did explode as PCs become common. And let me tell you one thing: It will be the same with our hottest topics at the moment, artificial intelligence, machine learning and digital support for business tasks will not kill jobs as feared.
Technological development makes lots of people insecure.
The state of the art
Self-driving cars, drones that deliver parcels, the language assistant of our smart phone or encryption codes created by artificial intelligence in such a complex way that humans don’t even try to understand them: all this is already is possible today. Some people are scared of technological developments like these. But before great hysteria starts: Keep in mind that we still deal with fundamental research in many parts. Well, nowadays companies can use self-learning algorithms but they have to be brought into a useful context to really influence the way we work. These days are years maybe decades away.
In the meantime?
People will search and find ways to facilitate work. We talk about hard, monotonous or even dangerous tasks in which digitization and automation can support humans who don’t lose their jobs. Take a look at automotive industry, it’s often seen as the perfect example for automation but the employments rates rise although robots made their way into the production lines and you hardly see people in special areas. Growing markets and increasing quantities necessitate to use robots for supporting human manpower. In other areas humans and digitally controlled robots work closer together than ever before and complement each other. Until further notice this will be the best way to use digital support in enterprises. Automation and digitization can only support humans in subtasks. But those subtasks only are part of a process and therefore integrated into a bigger business context.
It will take a long while until artificial intelligence has own ideas.
Performance of Artificial Intelligence
Don’t expect too much. Despite impressive projects dealing with AI our brain still is far far ahead. Basically, experts say that tasks that can be solved by an average person within one second have good chances to be solved digitally by artificial intelligence with existing or future technologies. A good example is face recognition on pictures and videos. Humans don’t have to ask themselves if it’s a human face he is looking at, digital solutions have to but they need to be trained to do so but then they can react reliably and quickly. But which position is only about recognizing human faces? You see, it’s always about a greater business context.
Please ask yourself how many decisions you make within one second during a typical working day. Be honest: you would like to delegate most of them to a robot, won’t you?